Please submit any cancellation via email to firstname.lastname@example.org , or call on our business phone at 251-943-1615.
Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
To cancel subscription orders, follow the instructions above. You must cancel at least 48 hours before the date of your subscription or you may be charged for that subscription.
If you are canceling your attendance to an event that you have registered for on our site refunds are not available after the first 48 hours, or if your purchase was made within the time frame of 48 hours before the start of the event.